We did have a net connection problem recently (I was referring to TV in the above comment when I said we'd had no problems) - and they were very good. Answered the phone quickly, didn't give us the run around, credited us with the phone call when it was determined the problem was on their end, and both times the engineer came round he came as promised. Got a new modem out of it, though it did turn out to be a wire in the wall box in the end! So it seems Virgin has learned from NTL's mistakes...at least to some extent. Either that, are we were lucky!
But yeah, if it was more than just SGA and Bones, I'd have tried harder to move. But both of them are available online and in DVD form, and it seems a lot for just two shows! Even if one of them is my beloved SGA!!
I'm glad we didn't have any problems when it was still NTL, 'cos it sounds like they sucked big time.
Anyway, got to go - need to pack for my holiday!!! (No internet for a whole week - *shock, horror, gasp*!!! *bg*
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Date: 2008-05-30 03:24 pm (UTC)We did have a net connection problem recently (I was referring to TV in the above comment when I said we'd had no problems) - and they were very good. Answered the phone quickly, didn't give us the run around, credited us with the phone call when it was determined the problem was on their end, and both times the engineer came round he came as promised. Got a new modem out of it, though it did turn out to be a wire in the wall box in the end! So it seems Virgin has learned from NTL's mistakes...at least to some extent. Either that, are we were lucky!
But yeah, if it was more than just SGA and Bones, I'd have tried harder to move. But both of them are available online and in DVD form, and it seems a lot for just two shows! Even if one of them is my beloved SGA!!
I'm glad we didn't have any problems when it was still NTL, 'cos it sounds like they sucked big time.
Anyway, got to go - need to pack for my holiday!!! (No internet for a whole week - *shock, horror, gasp*!!! *bg*